Frequently Asked QuestionsBefore contacting EVP, please browse our FAQ.
How do I know if you filmed my event?
In most cases you will have been handed a “YOU HAVE BEEN FILMED” card when completing your performance. If you think you may have been filmed but didn’t receive a card, please contact Travis and provide details such as the event, your rider number and the ring number.
How do I order a video?
Ordering a video is simple. Navigate to the Contact page of this website and complete the Order a Video form.
What is the format of my video?
With event videos, the quickest and easiest way for EVP to deliver your video is via a private link to your video posted online . This is usually available within 24 hours of EVP receiving your payment. If you would like others to see it, EVP can make it public at any time. Smaller video files, such as a single dressage test or showjumping round, can be sent to you via Dropbox, which is an online file share system. We also offer a digital file (mp4) on a USB stick or a conventional DVD. Both of these options are forwarded by standard mail to you at an additional cost of $10.00 per order.
With training videos the cost includes a DVD or a digital file (mp4) on a USB stick forwarded by standard mail. This is EVP’s standard method of delivery of training videos. However, posting online as an alternative is available on request.
How much do the videos cost?
Training Videos are $60.00 for a session up to 45mins in duration. This includes your DVD or USB stick mailed to you. If you have additional lessons at the same clinic, these are available at $50.00 each
Event Videos, such as a dressage test or show jumping round, are $30.00. This includes online delivery of your video. If you have additional tests or rounds at the same event, these are available at $20.00 each.
For all other videos, such as Sale Videos and Memento Videos, please call EVP for a quote.
For event videos, there is an additional $10.00 fee per order if you would like a digital file or DVD sent to you (i.e. total of $40.00). Please note that additional digital files can be sent on a single USB stick, or more than one video can be burnt onto a single DVD.
Some Event Video Pricing Examples:
3 x Event Videos delivered online = total of $70
1 x USB stick with three Event Video files on it = total of $80
1 x DVD with three Event Videos on it = total of $80
Some Training Video Pricing Examples:
2 x Training Videos delivered online = total of $110
1 x USB stick with two Training Video files on it = total of $110
1 x DVD with two Training Video files on it = total of $110
How do I know if you are going to be at my event?
Please Contact EVP via the General Enquiries form to find out if they will be at your event.
Can I ask EVP to come and film my event?
EVP endeavours to keep their video costs as low as possible to make them affordable to everyone. To achieve this, EVP attempts to maximize the number of riders that can be filmed in one day at one event. If you would like to book EVP to film your event, and they are not already planning to attend the same event, please Contact EVP for a quote.
How do I pay?
You can either pay EVP at the event or training session (cash only), or online. Once you have ordered online you will be sent a Paypal invoice or EFT details, depending on the payment method you prefer.